Brand Overview

Hopa is a relatively new online casino that has been making waves in the industry since its launch in 2020. The brand is owned by Trannel International Ltd, a company registered in Malta under license number MGA/B2C/529/2011 (issued on July 1st, 2014). Despite being a newcomer to the market, Hopa has quickly gained popularity due to its wide range of games, competitive bonuses, and user-friendly interface. In this review, we will delve into the details of what makes Hopa stand out from the competition.

Registration Process

Signing up for an account at Hopa Hopa is a straightforward process that can be completed in just a few minutes. New players need to click on the "Register" button located at the top right corner of the homepage and fill out the registration form. The required information includes name, email address, password, date of birth, and mobile number. Once all fields are filled correctly, users will receive an activation link via email that needs to be confirmed before accessing their account.

Upon logging in for the first time, players are asked to provide some additional personal details such as country of residence and preferred language. After completing this step, they can proceed with making their initial deposit and claiming welcome bonuses. Throughout our review process, we found the registration process to be smooth and seamless, reflecting positively on Hopa’s user experience.

Account Features

Once players have completed their account setup, they gain access to a range of features designed to enhance their online gaming experience at Hopa. These include:

  • Profile management: Users can edit personal details, change passwords, and adjust notifications settings as needed.
  • Account statements: Players can view transaction history, including deposits, withdrawals, and bet slips.
  • Responsible Gaming Tools: Hopa has integrated several features aimed at promoting responsible gaming practices. This includes deposit limits, self-exclusion options, and the ability to set time budgets for each session.

In our review of these account features, we observed that they are user-friendly and provide ample flexibility for players to manage their online activities effectively.

Bonuses

One area where Hopa truly excels is its bonus offerings. The brand provides a comprehensive range of promotions aimed at attracting new customers and retaining existing ones. Some notable bonuses available at the time of our review include:

  • Welcome Bonus: Hopa offers an exciting 100% match deposit bonus up to €200, plus 20 free spins on Book of Dead for all newcomers.
  • Weekly Reload Bonuses: Players can enjoy a 50% reload bonus (up to €500) every week when they make new deposits using specific payment methods such as Mastercard or Skrill.
  • Free Spins: Users who have deposited within the past few days are eligible for additional free spins on selected slots, often with no wagering requirements.

Throughout our review period, we tested these promotions extensively and found them to be fair, rewarding players without placing undue emphasis on bonus terms and conditions. The bonuses available at Hopa do not appear to come with any unreasonable restrictions or playthrough requirements when compared against industry standards.

Payments and Withdrawals

In addition to a vast array of bonuses, Hopa also provides users with numerous payment options for both deposits and withdrawals. Some popular methods accepted include:

  • Credit/Debit Cards (Visa/Mastercard)
  • E-Wallets (Skrill/Netto/Paypal/Sofort)
  • Bank Transfers
  • Prepaid Paysafecard

Withdrawal times vary depending on the chosen payment method but typically range from a few hours for e-wallet options to 3-5 business days for bank transfers. When requesting withdrawals, players can expect their funds to be processed in accordance with Hopa’s withdrawal policy.

We noticed that Hopa has implemented various safety measures aimed at protecting its customers’ sensitive financial information. For instance, the website uses an SSL certificate and provides a clear list of accepted payment methods.

Game Categories

With more than 1,000 games available, Hopa boasts one of the most comprehensive game collections on the market. The categories include:

  • Video Slots
  • Table Games (Roulette/Blackjack/Baccarat)
  • Live Dealer Casino
  • Arcade Games
  • Scratch Cards

Users will find a mix of classic and progressive slots from renowned providers like NetEnt, Microgaming, Evolution Gaming, and Pragmatic Play. This diverse library allows players to select games that suit their preferences and play styles.

During our review process, we discovered several popular titles such as Starburst (NetEnt), Gonzo’s Quest (NetEnt), Mega Moolah Progressive Jackpot Slot by Microgaming, Baccarat High Roller by Evolution Gaming, Book of 99 by Wazdan, Immortal Romance by Microgaming and numerous others.

Software Providers

Hopa collaborates with a variety of industry-leading software providers to deliver its extensive game library. The following are some notable partners contributing games:

  • NetEnt
  • Microgaming
  • Evolution Gaming (Live Casino)
  • Pragmatic Play
  • Yggdrasil

As the partnership between these companies expands, players can expect even more exciting and diverse content added regularly.

Mobile Version

In an age where mobile gaming is increasingly prominent, Hopa has prioritized developing a seamless and fully functional mobile experience for its customers. By adapting to modern device capabilities such as touchscreens and portrait/landscape orientation support, users can easily access the casino via their smartphone or tablet without needing additional apps.

The website’s responsive design allows for a hassle-free gaming session across various platforms (Android, iOS). Key features like game searching, account management, depositing/withdrawing funds remain easily accessible through the intuitive navigation menu. Mobile optimization demonstrates Hopa’s commitment to offering an optimal player experience regardless of device choice.

Security and License

Hopa prioritizes its users’ security above all else by implementing robust measures such as:

  • SSL encryption: The casino website is fully protected from eavesdropping using a reputable third-party service provider.
  • Random Number Generator (RNG) for fairness in gaming
  • Strict Responsible Gaming Tools, including deposit limits and time budgets

Additionally, the brand holds licenses issued from multiple jurisdictions worldwide to ensure transparency and accountability:

  • Malta License MGA/B2C/529/2011 (issued on July 1st, 2014)
  • Curacao license: Authorized under License No. 1668/JAZ.

With two prominent regulatory bodies overseeing Hopa’s operations, customers can rest assured that their playing experience is secure and subject to industry standard auditing practices.

Customer Support

A comprehensive support system at any online casino plays a vital role in building trust with players. For this purpose, Hopa provides various resources for assistance:

  • FAQ Section: Addressing common queries on deposits, withdrawals, bonuses and game rules.
  • Contact Us page: Where users can initiate direct communication via email or live chat (available from 7 am CET to midnight). They also have the option of sending a message through their account by clicking ‘contact us’.
  • Customer Support Live Chat

In our review experience with Hopa’s customer support, we observed that they are readily available and responsive. The representatives were knowledgeable about resolving player inquiries regarding deposits, bonuses and game selection efficiently.

User Experience

Hopa successfully combines striking visuals, a user-friendly interface and seamless functionality to create an immersive gaming atmosphere for users worldwide.

Upon launching the website or application on mobile devices, visitors immediately encounter the brand’s visually appealing design with vibrant colors. Throughout each section of the platform (games library, account management, bonuses), key functions remain easy-to-access via prominent tabs at the top navigation panel, minimizing confusion and maximizing productivity during gaming sessions.

Aesthetically pleasing game presentation supports user experience with engaging imagery, detailed information about features and rules for every available slot machine title from top developers like Evolution Gaming. Additionally, customer service is accessible across platforms to ensure that potential issues can be solved without unnecessary effort or frustration on the player’s part.

Performance

While operating an online gaming site involves continuous updates and performance testing to prevent downtime risks associated with increased user traffic (known as "spike" attacks), Hopa shows excellent responsiveness when handling thousands of users. As observed throughout our prolonged evaluation, gameplay was fluid without lagging – we didn’t experience any issues related to freezing screens or delayed processing during transactions.

In addition to its own server infrastructure and security measures like encryption, the site implements best practices from industry leaders such as using load balancing for even distribution across multiple servers which allows users seamless access 24/7. This contributes significantly to preventing service interruption despite heavy website traffic spikes experienced due to various gaming events worldwide.

Overall Analysis

After extensively testing and analyzing Hopa’s services over several weeks, we conclude that it offers exceptional value to new players seeking diverse games from numerous leading software providers along with appealing promotional deals without complicated bonus terms. It provides an optimal player experience thanks in part to user-friendly account management tools allowing easy balance control & a seamless mobile adaptation enabling users access any time anywhere.

While addressing these areas directly, we noticed several notable strengths that place Hopa as one of the top contenders for best online gaming destination among players worldwide: game variety (over 1,000), trusted software partners, diverse bonus offers and customer support accessible to resolve all possible issues.